At Abhiya Books Store, your satisfaction is our priority ❤️. We aim to deliver books that inspire and guide you. Please read our Refund & Cancellation Policy carefully before placing an order.

❌ 1. Cancellation Policy

• By Customers 🛒:
  • Once an order is placed ✅ and confirmed, it cannot be canceled by the customer.
  • Please double-check your cart 🛍️ and address 📍 before confirming.
• By Abhiya Books Store 🏬:
  • We may cancel an order in cases such as:
    • Product is out of stock 📦
    • Incorrect pricing or technical error ⚠️
    • Fraudulent or suspicious transaction 🚫
  • If we cancel your order, you will get a 100% refund 💳.

🔄 2. Returns & Replacements (Physical Books Only)

We accept returns/replacements in specific situations:

✅ Eligible Cases:

• Book arrives damaged/defective 📕💔
• Wrong product received ❌📦

📌 Conditions:

• Inform us within 7 days of delivery ⏳
• Share proof 📸 (photos or unboxing video)
• Book must be unused and in original packaging 📦

🚚 Process:

• Once verified, we will arrange a replacement or refund.
• Replacement is shipped only after the returned item is received.

📲 3. E-books / Digital Products

• E-books are delivered instantly via email/download link ⚡📧
• Due to their digital nature, ❌ cancellations or refunds are not possible once delivered.
• If you face technical issues 🖥️ (like download errors), contact us for assistance 🤝.

💳 4. Refund Policy

• Refunds are approved in these cases:
  • Order canceled by Abhiya Books Store 🙅‍♂️
  • Wrong, defective, or damaged physical book 📕💔

⏱️ Timeline:

• Refunds processed within 7–10 business days 🗓️
• Refunded to your original payment method (UPI, Card, Bank, Razorpay)

❌ No Refunds in cases like:

• Incorrect shipping address provided by customer 📍
• Customer refusing delivery without reason 🚪
• E-books (digital products) once delivered 📲

📞 5. Customer Support

For any refund, cancellation, or return queries, please contact us:

• 📧 Email: support@abhiyabooks.com
• 📞 Phone: +91-8767005071

We usually respond within 24–48 business hours ⏳.